FAQ

Christmas Orders & Delivery

  • The order cut-off date is midnight 10th December 2021
  • The delivery window for our Christmas orders is between 18th - 24th December 2021
  • We offer delivery only but will accept a pick-up order from our Sydney or Melbourne stores. Please place your order online and call 1800 829 627 to arrange pick-up

Dessert Orders

  • Desserts are pick-up only as these items are delicate and cannot be delivered. So you can choose to pick-up orders from our Sydney or Melbourne store. Please pay for this online and we will contact you to arrange this.

Changes to Orders

  • Orders placed for delivery cannot be changed to pickup.
  • No changes can be made to delivery addresses
  • No additional Christmas items can be added to the existing Christmas order.
  • Christmas orders and standard online orders cannot be bundled into one delivery date if placed on two separate delivery dates.

Cancellations

  • Strictly no cancellation of Christmas orders can be made.
  • Strictly no cancellation of online orders between the 18th-24th of December